|
|
|
Help
and Support Information |
| Support Contacts |
| Support Contacts |
Support phone: 651-489-4340
M-F 8-5
Email: techsupp@tela.com
|
| Modem Access Information |
| Modem access
number |
Our V.90 (56K) Modem access numbers are:
651-556-8352,
651-556-8200, and
651-905-4840
|
General networking
information |
Connecting to Tela
General Settings |
General Dialup / ISP Settings
| Authentication Type | PAP (This is the default authentication for
PPP)
|
| Telephone Number | 651-556-8352
|
| Username | (supplied by Tela)
|
| Password | (supplied by Tela)
|
| Email Address | (supplied by Tela)
|
| Primary DNS | 208.90.22.22
|
| Secondary DNS | 208.90.22.23
|
| POP/IMAP Mail Server | mail.tela.com
|
| SMTP Mail Server | mail.tela.com
|
| Outgoing Server Port |
587 (preferred) or 25* |
| Outgoing Server requires authentication |
YES, use same username/password as incoming |
| Webmail |
http://webmail.tela.com/ |
| * Many residential and free internet services block SMTP port 25. In that case please use outgoing SMTP submission port 587 in your email program settings. |
|
Other Information |
| Internet Usage
Policy | Here is our Internet Usage Policy
and Privacy Policy. |
| Spam Filter Information
| Information on our Spam Filters
|
| Bulk Mail Policy | Please read our policies and procedures regarding bulk email. You must utilize these procedures or your bulk mail may not be accepted. |
Please report difficulties
to techsupp@tela.com.
|
|